Shipping policy

Shipping Policy

Last updated: [Feb, 2026]

At Vraxen, we aim to deliver your orders quickly, safely, and transparently. Please read our Shipping Policy below to understand how orders are processed and shipped.

1. Shipping Methods Available

We partner with reliable third-party courier and logistics providers to ensure safe delivery of your orders. Shipping methods may vary depending on your location and order size.

Available shipping options will be displayed at checkout.

2. Order Processing Time

All orders are processed within 48 hours after successful payment confirmation.

Please note:

• Orders are not processed or shipped on Sundays or public holidays.
• During high-volume periods (sales, launches, festivals), processing times may be slightly longer.

Once your order is processed, it will be handed over to our shipping partner for delivery.

3. Delivery Timeframes

Estimated delivery times are as follows:

• Domestic (India): 3-4 days after dispatch
• International (if applicable): [10-15 days] after dispatch

Delivery timelines are estimates and may vary based on your location, courier service, weather conditions, or other unforeseen circumstances.

4. Shipping Costs

Shipping charges are calculated at checkout and depend on factors such as order value, delivery location, and shipping method.

• Shipping cost: [150 inr.]
• Any applicable shipping promotions or free shipping offers will be clearly mentioned on the website.

5. Tracking Information

Once your order is shipped, you will receive a confirmation email or message containing your tracking details.

You can use this tracking number to monitor the status of your shipment through the courier partner’s website.

6. Delivery Issues and Delays

While we strive to deliver orders on time, delays may occasionally occur due to factors beyond our control, such as:

• Courier partner delays
• Weather conditions
• Incorrect or incomplete shipping address
• Remote location delivery constraints

If your order is delayed or you experience any delivery issues, please contact us at [vraxencustomercare@gmail.com], and we’ll assist you as quickly as possible.

7. Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate at the time of placing the order.

• [Vraxen] is not responsible for delays or non-delivery caused by incorrect address information.
• Orders returned due to failed delivery attempts may require additional shipping charges for re-dispatch.

8. International Shipping (If Applicable)

We may offer international shipping to select countries.

Please note:

• International delivery times may vary significantly
• Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer
• We are not responsible for delays caused by customs clearance

International shipping availability and costs will be shown at checkout.

9. Contact Us

If you have any questions about our Shipping Policy or your order, feel free to contact us:

[Vraxen]

Email: [Vraxencustomercare@gmail.com]

Address: [Dwarka Sector 14, Dwarka, Delhi, 110077]